Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy outlines how Syncos Solutions collects, uses, and protects your personal information.

Last updated: January 29, 2025

Your Privacy, Our Priority

At Syncos Solutions, we believe privacy is a fundamental right. This comprehensive policy explains how we collect, protect, and respect your personal information throughout our partnership.

By choosing our services, you're trusting us with your data. We take this responsibility seriously and are committed to transparency in all our data practices.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include your name, email address, phone number, company information, and any other information you choose to provide.

Technical Information

We automatically collect certain information about your device and how you interact with our services, including IP address, browser type, operating system, referring URLs, and usage data.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized experiences.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our IT services, respond to your inquiries, and fulfill our contractual obligations.

Communication

We may use your contact information to send you technical notices, updates, security alerts, and administrative messages related to our services.

Information Sharing

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you.

Legal Requirements

We are committed to protecting your personal information in accordance with applicable data protection laws. Syncos Solutions does not sell, trade, or share your personal data with third parties. We may only disclose information when required by law, to comply with legal obligations, or to protect our rights, property, and the safety of our users or the public.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

We use industry-standard encryption protocols to protect data in transit and at rest.

Access Controls

Access to personal information is restricted to authorized personnel who need it to perform their job functions.

Your Rights

Access and Correction

You have the right to access, update, or correct your personal information. You may also request a copy of the personal information we hold about you.

Data Portability

You have the right to receive your personal information in a structured, commonly used format and to have it transmitted to another controller.

Deletion

You may request the deletion of your personal information, subject to certain legal obligations and legitimate business interests.