Get Expert Support
Our dedicated support team is here to help you succeed. Get the assistance you need, when you need it, with our comprehensive support options.
Professional Support When You Need It
Our dedicated support team provides expert assistance across multiple channels. From emergency response to technical guidance, we're here to ensure your success with our services.
Choose from our range of support options designed to meet your specific needs and urgency requirements. Professional, reliable, and always available when you need us most.
24/7 Emergency Support
Critical system issues and emergencies
Availability
Available 24/7
Response Time
1 hour
Contact
+94 72 950 3304
Technical Support
General technical questions and assistance
Availability
Mon-Fri: 9:00 AM - 6:00 PM ACST
Response Time
2-4 hours
Contact
support@syncos.com
Live Chat
Quick questions and instant assistance
Availability
Mon-Fri: 9:00 AM - 6:00 PM ACST
Response Time
< 10 minutes
Contact
Chat with WhatsApp
Project Consultation
Planning and strategy discussions
Availability
By appointment
Response Time
24 hrs
Contact
Book a meeting
Frequently Asked Questions
Quick answers to the most commonly asked questions about our support services